Jumat, 30 November 2012

where is the end?

Is this really happening? Being here standing all alone.
With a heavy brick on my shoulder and when it breaks, like a shining light blinded my eyes.
I'm blind, I'm lying on the floor, try to reach the door.
I'm fly, flying so high, overwhelmed with all the emotion.
Let me breathe, just for a while, let me put my feet off the ground
I'm weak get pick, don't let this tears leak..
Because I reach the end, I reach the end. I'm spent. 


Selasa, 17 Juli 2012

are you for real Bank MANDIRI?


Something so simple can be complicated if there is no effective communication applied.

So this is what really happen. I was being asked by my father to pay his 2 (two) credit card's number in Mandiri Bank.

At first, I thought, I could pay using other Bank ATM (by transfer), but when I tried the ATM BCA, turns out we cannot pay Mandiri Credit Card thru BCA ATM (These after I called the BCA Customer Service and they had confirmed it). Moving on.

So I try the traditional way, prepare cash and going straight to the Bank Mandiri and pay directly to the teller. As arrived at the Bank, the security told me, for paying credit card, I need to fill a form, which like this:

 As you can see, and I wanna make myself clear, I'm just some normal customer, with average knowledge about Banking, If I need to fill a form like this, I would assume, I COULD write MORE THAN ONE credit card account number in one form. (okay I let you absorb this first, say if I'm wrong).

So I fill the form, go to the teller and when She read it, this is what happen:

Teller: Sorry mbak, you have to fill another form, one form is only for one credit card number.
Me: Oh really? So why are you providing 3 line to fill 3 card number in this form? if I'm not being logic, than maybe you could explain it to me?
Teller: Oh it because you pay with cash, so you will have to pay service charge for credit card payment Rp. 25.000/number. (not answering my earlier question)
Me: So when I pay Mandiri Credit Card to Bank Mandiri, I need still have to pay another Rp. 25.000/ bill? wow. 
Teller: Why don't you open a Mandiri Account? It will be easier and you only being charged Rp. 7.000/bill
Me: I'm not interested. Is it possible if I pay these credit card using ATM of other Bank beside Mandiri? I tried with BCA the other day, and it failed, I even called the BCA Customer Service, and they told me, that it's indeed cannot be done. 
Teller: Really? That's strange, you can pay this bills in ATM BCA.
(a customer service lady suddenly cut our conversation)
C.Service Lady: It's very possible. You can pay from BCA or other Bank.
Me: Are you absolutely sure. Because when I using the machine, there's no option of Bank Mandiri. 
C.Service Lady: It doesn't make sense (so I'm crazy now?), let's try now, you can use your BCA card and pay Mandiri Credit Card using Mandiri Machine, Let's try now
Me: Oh okay
C.Service Lady told the security to "teach" me how to pay Credit Card in the Mandiri Machine using BCA card

Security: Is this the first time mba?
Me: Just tell me what to do.
Security: press the "Other transaction" "Transfer" "push the Credit card number" "how much you wanna pay"
After I tried all of the step he gave me, there's a "The transaction cannot be done" warning, appear.

Security to the customer service lady: Mam, it won't work
Customer service lady: So sorry mbak. We don't know. Maybe you want to make a Mandiri Account?
Me: I don't WANT to make an account! I just want to pay this bill
(so I go straight to the teller)
Me: Give me another form, since it needs to be separated RIGHT?
Teller: No It's okay mbak.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff Bezos, CEO Amazon.com


location: Bank Mandiri Cabang Pasar Kenari



Sabtu, 09 Juni 2012

Guilt



The worst feeling that every human has to feel in their life. Do you think it's my fault, his fault, her fault or everybody fault that make me feel this way? But is that matter?

I've been having this flu since wednesday, and I just got period *awesome, great :( * and I got this mood swing  because of that. Any woman probably experience what I have and now exactly how annoying this is. Anyway, last night I have an argument, maybe my thick skull cause it, idk, but it makes me feel guilty, that I'm the one who cause it, make someone get angry, and idk how to make it better.

I will take the blame, it's easier like that, or It will never end.


Selasa, 22 Mei 2012

Transportation.. Transformation?



One thing I hate the most every morning is driving in Jakarta. You need to have a big heart, lots of mineral water to prepare because in a matter of second you will get frustrated in the middle of big chaos. My route to work actually pretty simple, despite the heavy traffic, I can get to work in 30 min approximately.

My worst enemy while driving is Mikrolet, they like a pain in the a$$, a pimple that about to explode, a birdy poop, a needle in the grass, idk how to say it. They like to stop anytime, anywhere, picking up a very selfish passenger, who don't want to walk to the bus terminal or a proper place, and just by easily wave their hand to stop this monsterlet. I'm tired of shaking my head, horn blasting, saying "Astaghfirullah" over and over. Idk which one who need to be educate, the driver or the passenger? you decide.

Whoever will be selected as Governor in jakarta, should take a quick action in making a drastic change for public transportation in Jakarta. TransJakarta is a good real example but as a passenger myself in this bus, I saw how lack of maintaining the bus condition, people lining up waiting for the bus that's not always come on time.

But the most important is, how to educate, make a very strict ground rule to the people, so they will have a self realization that public transportation also belong to them, and is our job to use it wisely, responsible and not do anything destructive.

The drastic change, won't be easy. But we need a leader who brave enough to face these narrow minded people and has a vocal ability to show them that for making a better place to live, we need to have a big transformation.

And I want to be able, every morning, driving without worries, anger and frustration, even we can't avoid the heavy traffic, but we can feel safe and not have more wrinkles in our early age.

Baboosh!


Senin, 21 Mei 2012

Make Me Up



I'm not into make up. If not because a wedding to attend or a party to go to, I will think twice to put on my make up (which I don't have any variety) to go anywhere.
I don't event put any those make up stuff when I go to work.
I don't know is it necessary to do? But I always look at my mom every morning, spending 30 minute of her life to pamper up, put everything and just be normal, is that it? I'm not normal? lol
Anyway, since I have to buy some stuff for seserahan, I guess I need to start learning how to use make up to my daily life.
Gonna be weird and not easy at first I'm sure, but not gonna hurt to try right?

 Here we go.. Make Me Up!

M.

Rabu, 14 Desember 2011

Eat This!

You! All think that I don't care? That I don't give a damn?

The truth is, none of you GET IT!

All my life. I serve and serve and just think about everybody else! I'm not whining, I deft not ask something in return, as a matter a fact, you can have everything and leave me NOTHING! Because that is not what I want in life! Go head say all you want, either I'm not gratefull or I'm a selfish human being, why don't u take a look in the mirror and THINK before YOU SPEAK!!!

What have I done all my life? I've been taking care of every single thing! Am I ever complaining? Not Ever! I'm doing all this because I care! Because I think about everybody else over me. Is that not enough?

Is this a burden, the way God show me how He loves me? How the universe revolve around me? Why I feel pain inside? Why I feel like, I'm the trash bag, with you all putting every trash inside me and let me clean all the dirt.

Is that what I am to everyone of you?

I'm just human, with feeling, maybe I'm not strong enough, maybe I am not good enough, but For Godsake! I CARE! SO MUCH! IT HURTS!

Wish someone appreciate that... even just for a lil bit.

Rabu, 07 Desember 2011

W

Why can't you understand? That I do care. But this disapointment overshadow everything..
When will you stop? Trying to reach the highest mountain when you don't have a knowledge to do so?
Where is the honor? To everyone at least since I know I'm not even counted since the beginning..
Who are you looking for? Nobody there... they all gone now.
Will you look at them at me and just embrace our life as simple as it can be...

I hope you realize.. all of this.. is not worth it.

posted from Bloggeroid